ClicknPay Terms and Conditions of Use and Privacy Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT CAREFULLY

The following agreement captures the terms and conditions of use ("Agreement"), applicable to Your use of www.clicknpay.africa ("Web Site"), which promotes business between suppliers and buyers globally. It is an agreement between You as the user of the Web Site/CLICKNPAY Services and ClicknPay Limited ("ClicknPay"). The expressions “You” “Your” or “User(s)” refers to any person who accesses or uses the Web Site for any purpose.

By subscribing to or interacting with other User(s) on or entering into negotiations in respect of sale or supply of goods or services on or using the Web Site or CLICKNPAY Services in any manner for any purpose, You undertake and agree that You have fully read, understood and accepted the Agreement.

If You do not agree to or do not wish to be bound by the Agreement, You may not access or otherwise use the Web Site in any manner.

Web site-Merely a Venue/Platform
Services Provided by CLICKNPAY
User(s) Eligibility
User(s) Agreement
Amendment to the Agreement
Intellectual Property Rights
Links to Third Party Sites/Content
Termination
Registered User(s)
Data Protection/Personal Information
Posting your Contents on CLICKNPAY
Interactions between User(s)
Limitations of Liability/Disclaimer
Notices
Governing Law and Disputes Resolutions
General/Miscellaneous
Ticketing terms of use
Pharmaceutical Product/Service Policies
Delivery Policy
Return and Refund policy
Privacy Policy

I.WEBSITE- MERELY A VENUE/PLATFORM
The Web Site acts as a match-making platform for User(s) to negotiate and interact with other User(s) for entering into negotiations in respect thereof for sale or supply of goods or services. CLICKNPAY or ClicknPay Africa are not parties to any negotiations that take place between the User(s) of the Web Site and are further not parties to any agreement including an agreement for sale or supply of goods or services or otherwise, concluded between the User(s) of the Web Site.

CLICKNPAY does not control and is not liable in respect of or responsible for the quality, safety, genuineness, lawfulness or availability of the products or services offered for saleon the Web Site or the ability of the User(s) selling or supplying the goods or services to complete a sale or the ability of User(s) purchasing goods or services to complete a purchase. This agreement shall not be deemed to create any partnership, joint venture, or any other joint business relationship between CLICKNPAY and any other party.

II. SERVICES PROVIDED BY CLICKNPAY
CLICKNPAY provides the following services to its customers and their respective definitions are classified here under: -

"Leading Supplier": It gives the User(s)s priority listing within categories of their choice as available on ClicknPay, thus increasing visibility of their products.
"Top Supplier" : It is add-on service by ClicknPay which gives its User(s) priority listing in their chosen category of products. By availing this service the User(s) will get benefits of increased leads and enquiries.
"Verified Supplier": is a seal that User(s) gets after getting its business-related documents and information verified.
"Verified" User(s): Users are said to be verified if any of their provided primary/ secondary, mobile or email is verified by CLICKNPAY.

III. USER(S) ELIGIBILITY
User(s) represent and warrant that they have the right to avail or use the services provided by CLICKNPAY, including but limited to the Web Site or any other services provided by CLICKNPAY in relation to the use of the Web Site ("CLICKNPAY’s Services"). CLICKNPAY’s Services can only be availed by those individuals or business entities, including sole proprietorship firms, companies and partnerships, which are authorised under applicable law to form legally binding agreements. As such, natural persons below 18 years of age and business entities or organisations that are not authorised by law to operate in the UK, Zimbabwe, Zambia, Botswana or other countries are not authorised to avail or use CLICKNPAY’s Services.

User(s) agree to abide by the Agreement and any other rules and regulations imposed by the applicable law from time to time. CLICKNPAY or the website shall have no liability to the User(s) or anyone else for any content, information or any other material transmitted over CLICKNPAY’s Services, including any fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each User(s).The user shall do its own due diligence before entering into any transaction with other users on the website. CLICKNPAY at it’s sole discretion reserves the right to refuse CLICKNPAY’s Services to anyone at any time. CLICKNPAY’s Services are not available and may not be availed or used by User(s) whose Accounts have been temporarily or indefinitely suspended by CLICKNPAY.

IV. USER(S) AGREEMENT
This Agreement applies to any person who accesses or uses the Web Site or uses CLICKNPAY Services for any purpose. It also applies to any legal entity which may be represented by any person who accesses or uses the Web Site, under actual or apparent authority. User(s) may use this Web Site and/or CLICKNPAY Services solely for their commercial/business purposes.

This Agreement applies to all services offered on the Web Site and by CLICKNPAY, collectively with any additional terms and conditions that may be applicable in respect of any specific service used or accessed by User(s) on the Web Site. In the event of any conflict or inconsistency between any provision of this Agreement and any additional terms and conditions applicable in respect of any service offered on the Web Site, such additional terms and conditions applicable in respect of that service shall prevail over this Agreement. This Agreement shall govern the User’s usage of CLICKNPAY Services and, the User acknowledges that this Agreement shall supersede all or any term, agreement, contract executed between CLICKNPAY and the User.

V. AMENDMENT TO USER(S) AGREEMENT
CLICKNPAY reserves the right to change, modify, amend, or update the Agreement from time to time and such amended provisions of the Agreement shall be effective immediately upon being posted on the Web Site. If You do not agree to such provisions, You must stop using the service with immediate effect. Your continuous use of the service will be deemed to signify Your acceptance of the amended provisions of the Agreement.

VI. INTELLECTUAL PROPERTY RIGHTS
CLICKNPAY is the sole owner and the lawful licensee of all the rights to the Web Site and its content ("Web Site Content"). Web Site Content means the design, layout, text, images, graphics, sound, video etc. of or made available on the Web Site. The Web Site Content embodies trade secrets and other intellectual property rights protected under worldwide copyright and other applicable laws pertaining to intellectual property. All title, ownership and intellectual property rights in the Web Site and the Web Site Content shall remain in CLICKNPAY, its affiliates or licensor’s of the Web Site content, as the case may be.

All rights, not otherwise claimed under this Agreement by CLICKNPAY, are hereby reserved. Any information or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on the Web Site or any offer displayed on or in connection with any service offered on the Web Site ("Website Information") is intended, solely to provide general information for the personal use of the User(s), who fully accept any and all responsibility and liabilities arising from and out of the use of such Information. CLICKNPAY does not represent, warrant or endorse in any manner the accuracy or reliability of Website Information, or the quality of any products and/or services obtained by the User(s) as a result of any Website Information.

For any content and or link uploaded to the Website by the User from YouTube, the User agrees to abide and accepts, the terms of service of YouTube, available at https://www.youtube.com/t/terms.

The Information is provided “as is” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of the Information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing contained in the Agreement shall to any extent substitute for the independent investigations and the sound technical and business judgment of the User(s). In no event shall CLICKNPAY be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to CLICKNPAY’s Services. User(s) hereby acknowledge that any reliance upon the Information shall be at their sole risk and further understand and acknowledge that the Information has been compiled from publicly aired and published sources. CLICKNPAY respects the rights of such entities and cannot be deemed to be infringing on the respective copyrights or businesses of such entities. CLICKNPAY reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Information.

Trademark
"ClicknPay" and related icons and logos are registered trademarks or trademarks or service marks of CLICKNPAY in various jurisdictions and are protected under applicable copyright, trademark and other proprietary and intellectual property rights laws. The unauthorized adoption copying, modification, use or publication of these marks is strictly prohibited.
Copyright
All Web Site Content including Website Information is copyrighted to CLICKNPAY excluding any third-party content and any links to any third-party websites being made available or contained on the Web Site. User(s) may not use any trademark, service mark or logo of any independent third parties without prior written approval from such parties.

User(s) acknowledge and agree that CLICKNPAY is not an arbiter or judge of disputes concerning intellectual property rights and as such cannot verify that User(s) selling or supplying merchandise or providing services on the Web Site have the right to sell the merchandise or provide the services offered by such User(s). CLICKNPAY encourages User(s) to assist CLICKNPAY in identifying listings on the Web Site which in the User(s) knowledge or belief infringe their rights. User(s) further acknowledge and agree by taking down a listing, CLICKNPAY does not and cannot be deemed to be endorsing a claim of infringement and further that in those instances in which CLICKNPAY declines to take down a listing, CLICKNPAY does not and cannot be deemed to be endorsing that the listing is not infringing of third party rights or endorsing any sale or supply of merchandise or services pursuant to or on account of such listing.

CLICKNPAY respects the intellectual property rights of others, and we expect our User(s) to do the same. User(s) agree to not copy, download or reproduce the Web Site Content, Information or any other material, text, images, video clips, directories, files, databases or listings available on or through the Web Site ("CLICKNPAY Content") for the purpose of re-selling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise) operating a business competing with CLICKNPAY, or otherwise commercially exploiting the CLICKNPAY Content unless otherwise agreed between the parties. Systematic retrieval of CLICKNPAY Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from CLICKNPAY is prohibited.

In addition, use of the CLICKNPAY Content for any purpose not expressly permitted in this Agreement is prohibited and entitles CLICKNPAY to initiate appropriate legal action. User(s) agree that as a condition of their access to and use of CLICKNPAY's Services, they will not use CLICKNPAY’s Services to infringe the intellectual property rights of any third parties in any way. CLICKNPAY reserves the right to terminate the right of any User(s) to access or use CLICKNPAY’s Services for any infringement of the rights of third parties in conjunction with use of the CLICKNPAY’s Service, or in the event CLICKNPAY is of the believes that User(s) conduct is prejudicial to the interests of CLICKNPAY, its affiliates, or other User(s), or for any other reason, at CLICKNPAY’s sole discretion, with or without cause.
URL's/Sub-Domain
URL’s/ Sub-domain names assigned by CLICKNPAY to User(s) (including both paid and free User(s)) are the exclusive property of CLICKNPAY and it cannot be assumed to be permanent in any case. CLICKNPAY reserves the right, without prior notice, at any point of time, to suspend or terminate or restrict access to or edit any URL's/Sub-domain names. IN ALL SUCH CASES, CLICKNPAY WILL NOT BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION OR OTHERWISE.
CLICKNPAY may allow User(s) access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to the websites offered by such third parties ("Third Party Websites"). CLICKNPAY advises its User(s) to read the terms and conditions of use and/or privacy policies applicable in respect of such Third Party Websites prior to using or accessing such Third Party Websites. Users acknowledge and agree that CLICKNPAY has no control over any content offered on Third Party Websites, does not monitor such Third Party Websites, and shall in no manner be deemed to be liable or responsible to any person for such Third Party Sites, or any content, products or services made available thereof.

VII. LINKS TO THIRD PARTY SITES
Links to third party sites are provided on Web Site as a convenience to User(s). User(s) acknowledge and agree that CLICKNPAY does not have any control over the content of such websites and/ or any information, resources or materials provided therein.

CLICKNPAY may allow User(s) access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to the websites offered by such third parties ("Third Party Websites"). CLICKNPAY advises its User(s) to read the terms and conditions of use and/or privacy policies applicable in respect of such Third Party Websites prior to using or accessing such Third Party Websites. Users acknowledge and agree that CLICKNPAY has no control over any content offered on Third Party Websites, does not monitor such Third Party Websites, and shall in no manner be deemed to be liable or responsible to any person for such Third Party Sites, or any content, products or services made available thereof.

VIII. TERMINATION
Most content and some of the features on the Web Site are made available to User(s) free of charge. However, CLICKNPAY reserves the right to terminate access to certain areas or features of the Web Site (to paying or registered User(s)) at any time without assigning any reason and with or without notice to such User(s). CLICKNPAY also reserves the universal right to deny access to particular User(s) to any or all of its services or content without any prior notice or explanation in order to protect the interests of CLICKNPAY and/ or other User(s) of the Web Site. CLICKNPAY further reserves the right to limit, deny or create different access to the Web Site and its features with respect to different User(s), or to change any or all of the features of the Web Site or introduce new features without any prior notice to User(s).
CLICKNPAY reserves the right to terminate the membership/subscription of any User(s) temporarily or permanently for any of the following reasons:
(a) If any false information in connection with their account registered with CLICKNPAY is provided by such User(s), or if such User(s) are engaged in fraudulent or illegal activities/transactions.
(b) If such User(s) breaches any provisions of the Agreement.
(c) If such User(s) utilizes the Web Site to send spam messages or repeatedly publish the same product information.
(d) If such User(s) posts any material that is not related to trade or business cooperation.
(e) If such User(s) impersonates or unlawfully uses another person’s or business entity’s name to post information or conduct business in any manner.
(f) If such User(s) is involved in unauthorized access, use, modification, or control of the Web Site database, network or related services.
(g) If such User(s) obtains by any means another registered User(s) Username and/or Password.
(h) Or any other User(s) activity that may not be in accordance with the ethics and honest business practices.
If CLICKNPAY terminates the membership of any registered User(s) including those User(s) who have subscribed for the paid services of CLICKNPAY, such person will not have the right to re-enrol or join the Web Site under a new account or name unless invited to do so in writing by CLICKNPAY In any case of termination, no subscription/membership fee/charges paid by the User(s) will be refunded. User(s) acknowledge that inability to use the Web Site wholly or partially for whatever reason may have adverse effect on their business. User(s) hereby agree that in no event shall CLICKNPAY be liable to any User(s) or any third parties for any inability to use the Web Site (whether due to disruption, limited access, changes to or termination of any features on the Web Site or otherwise), any delays, errors or omissions with respect to any communication or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Web Site or any of its features.

IX. REGISTERED USER(S)
To become a registered User(s) of the Web Site a proper procedure has been made available on the Web Site which is for the convenience of User(s) so that they can easily use the website.

User(s) can become registered User(s) by filling an on-line registration form on the Web Site by providing the required information (including name, contact information, details of User(s) business, etc.). CLICKNPAY will establish an account ("Account") for the User(s) upon successful registration and will assign a user alias ("User ID") and password ("Password") for log-in access to the User(s)’s Account. CLICKNPAY may at its sole discretion assign to User(s) upon registration a web-based email or messaging account (“Email Account”) with limited storage space to send or receive emails or messages. Users will be responsible for the content of all the messages communicated through the account.

User(s) registering on the Web Site on behalf of business entities represent and warrant that: (a) they have the requisite authority to bind such business entity this Agreement; (b) the address provided by such User(s) at the time of registration is the principal place of business of such business entity; and (c) all other information provided to CLICKNPAY during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office of a User(s) will not be considered a separate entity and the principal place of business of the User(s) will be deemed to be that of its head office.

User(s) agree that by registering on the Web Site, they consent to the inclusion of their personal data in CLICKNPAY’s on-line database and authorize CLICKNPAY to share such information with other User(s). CLICKNPAY may refuse registration and deny the membership and associated User ID and Password to any User(s) for whatever reason. CLICKNPAY may suspend or terminate a registered membership at any time without any prior notification in interest of CLICKNPAY or general interest of its User(s) without assigning any reason thereof and there shall arise no further liability on CLICKNPAY of whatsoever nature due to the suspension or termination of the User account. User(s) registered on the Web Site are in no manner a part of or affiliated to CLICKNPAY.

User(s) further agree and consent to be contacted by CLICKNPAY through phone calls, SMS notifications or any other means of communication, in respect to the services provided by CLICKNPAY even if contact number(s) provided to CLICKNPAY upon registration are on Do Not Call Registry.

X. DATA PROTECTION
Personal information supplied by User(s) during the use of the Web Site is governed by CLICKNPAY’s privacy policy ("Privacy Policy") as shown in the Privacy Policy Section.

XI. POSTING YOUR CONTENT ON WEBSITE
Some content displayed on the Web Site is provided or posted by third parties. User(s) can post their content on some of the sections/services of the Web Site using the self-help submit and edit tools made at the respective sections of the Web Site. User(s) may need to register and/or pay for using or availing some of these services.

User(s) understand and agree that CLICKNPAY in such case is not the author of the content and that neither CLICKNPAY nor any of its affiliates, directors, officers or employees have entered into any arrangement including any agreement of sale or agency with such third parties by virtue of the display of such content on the Web Site. User(s) further understand and agree CLICKNPAY is not responsible for the accuracy, propriety, lawfulness or truthfulness of any third party content made available on the Web Site and shall not be liable to any User(s) in connection with any damage suffered by the User(s) on account of the User(s)’s reliance on such content. CLICKNPAY shall not be liable for a User(s) activities on the Web Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of any User's conduct.

User(s) solely represent, warrant and agree to:

(a) provide CLICKNPAY with true, accurate, current and complete information to be displayed on the Web Site;
(b) maintain and promptly amend all information provided on the Web Site to keep it true, accurate, current and complete.
User(s) hereby grant CLICKNPAY an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) license to display and use all information provided by them in accordance with the purposes set forth in the Agreement and to exercise the copyright, publicity and database rights User(s) have in such material or information, in any form of media, third party copyrights, trademarks, trade secret rights, patents and other personal or proprietary rights affecting or relating to material or information displayed on the Web Site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the Web Site (hereafter referred to as "Third Party Rights").

User(s) hereby represent, warrants and agree that User(s) shall be solely responsible for ensuring that any material or information posted by User(s) on the Web Site or provided to the Web Site or authorized by the User(s) for display on the Web Site, does not, and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner(s) of such Third Party Rights. User(s) hereby represent, warrant and agree that they have the right to manufacture, offer, sell, import and distribute the products offered and displayed on the Web Site, and that such manufacture, offer, sale, importation and/or distribution of those products violates no Third Party Rights.

User(s) agree that they will not use CLICKNPAY Content and/or CLICKNPAY’s Services to send junk mail, chain letters or spamming. Further, registered User(s) of the Web Site agree that they will not use the Email Account to publish, distribute, transmit or circulate any unsolicited advertising or promotional information. User(s) further hereby represent, warrant and agree (i) to host, display, upload, modify, publish, transmit, store, update or share ; or (ii) submit to CLICKNPAY for display on the Web Site or transmit or sought to be transmitted through CLICKNPAY’s Services any content, material or information that does not and shall at no point:

Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;
Belong to another person and to which User(s) do not have any right to;
Be part of a scheme to defraud other User(s) of the Web Site or for any other unlawful purpose;
Be intended to deceive or mislead the addressee about the origin of such messages or knowingly and intentionally is used to communicate any information which (i) is patently false or grossly offensive or menacing/misleading in nature but may reasonably be perceived as a fact; or (ii) harass a person, entity or agency for financial gain or to cause any injury to any person;
Relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party's copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights;
Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
Relate to any controversial weapons, cluster munitions or anti-personnel mines and other such defence equipment;
Be defamatory, abusive libelous, unlawfully threatening, unlawfully harassing, grossly harmful, indecent, seditious, blasphemous, paedophilic, hateful, invasive of another’s privacy, including bodily privacy racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, leading to breach of confidence, or otherwise unlawful or objectionable in any manner whatever;
Be vulgar, obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors;
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation;
Solicit business from any User(s) in connection with a commercial activity that competes with CLICKNPAY;
Threaten the unity, integrity, defence, security or sovereignty of the UK, Zimbabwe, Zambia, Botswana, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation;
Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information or that are designed to interrupt, destroy or limit the functionality of any computer resource;
Link directly or indirectly to or include descriptions of goods or services that are prohibited under the prevailing law; or Otherwise create any liability for CLICKNPAY or its affiliates.

CLICKNPAY reserves the right in its sole discretion to remove any material/content/photos/offers displayed on the Web Site which in CLICKNPAY’s reasonable belief is unlawful or could subject CLICKNPAY to liability or in violation of the Agreement or is otherwise found inappropriate in CLICKNPAY's opinion. CLICKNPAY reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.

In connection with any of the foregoing, CLICKNPAY reserves the right to suspend or terminate the Account of any User(s) as deemed appropriate by CLICKNPAY at its sole discretion. User(s) agree that CLICKNPAY shall have no liability to any User(s), including liability in respect of consequential or any other damages, in the event CLICKNPAY takes any of the actions mentioned in this provision.

User(s) understand and agree that the Web Site acts as a content integrator and is not responsible for the information provided by User(s) displayed on the Web Site. CLICKNPAY does not have any role in developing the content displayed on the Web Site. CLICKNPAY has the right to promote any content including text, images, videos, brochures etc. provided by User(s) on various platforms owned by the company.

XII. INTERACTION BETWEEN USERS
CLICKNPAY provides an on-line platform to facilitate interaction between buyers and suppliers of products and services. CLICKNPAY does not represent the seller or the buyer in transactions and does not charge any commission for enabling any transaction. CLICKNPAY does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Web Site or the ability of the suppliers to complete a sale or the ability of buyers to complete a purchase. User(s) are cautioned that there may be risks of dealing with foreign nationals or people acting under false pretences on the Web Site. Web Site uses several tools and techniques to verify the accuracy and authenticity of the information provided by User(s). CLICKNPAY however, cannot and does not confirm each User(s)’s purported identity on the Web Site. CLICKNPAY encourages User(s) to evaluate the User(s) with whom they would like to deal with and use the common prudence while dealing with them.

User(s) agree to fully assume the risks of any transactions ("Transaction Risks") conducted on the basis of any content, information or any other material provided on the Web Site and further assume the risks of any liability or harm of any kind arising due to or caused in connection with any subsequent activity relating to any products or services that are the subject of any such transaction.

Such risks include, but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract and transportation accidents.
Such risks also include the risks that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Web Site may violate or may be asserted to violate Third Party Rights, and the risk that that User(s) may incur costs of defense or other costs in connection with third parties' assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants.
Such risks further include the risks that r the purchasers, end-users of products or others claiming to have suffered injuries or harms relating to product originally obtained by User(s) of the Web Site as a result of purchase and sale transactions in connection with using any content, information or any other material provided on the Web Site may suffer harms and/or assert claims arising from their use of such products.

User(s) agree that CLICKNPAY shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may occur/arise as a result of or in connection with any Transaction Risks. User(s) are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of any content, information or any other material provided on the Web Site , including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage. In the event of a dispute with any party to a transaction, User(s) agrees to release and indemnify CLICKNPAY (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction

ClicknPay reserves the right to add/modify/discontinue any of the features offered on CLICKNPAY’s Services.

XIII. LIMITATION OF LIABILITY/DISCLAIMER
The features and services on the Web Site are provided on an " as is " and " as available " basis, and CLICKNPAY hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded. CLICKNPAY makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability or completeness of any information provided on or through the Web Site including display or listing of tenders on the Web Site which in no manner is endorsed by CLICKNPAY. CLICKNPAY has no association of whatsoever nature with the publisher and/or the published contents. Moreover, CLICKNPAY does not facilitate or participate in any sale, delivery, transaction and / or storage related to any product including but not limited to controversial weapons, cluster munitions or anti-personnel mines and other such defense equipment. CLICKNPAY does not represent or warrant that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Web Site does not violate any Third Party Rights; and CLICKNPAY makes no representations or warranties of any kind concerning any product or service offered or displayed on the Web site. Any material downloaded or otherwise obtained through the Web site is at the User(s) sole discretion and risk and the User(s) is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by the User(s) from Web Site or through or from the Web Site shall create or be deemed to create any warranty not expressly stated herein.

Under no circumstances shall CLICKNPAY be held liable for any delay or failure or disruption of the content or services delivered through the Web Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, Acts of God, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties. User(s) hereby agree to indemnify and save CLICKNPAY, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from their use of the Web Site (including but not limited to the display of User(s) information on the Web Site) or from User(s)’s breach of any of the terms and conditions of this Agreement. User(s) hereby further agree to indemnify and save CLICKNPAY, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User(s)’s breach of any representations and warranties made by the User(s) to CLICKNPAY.

User(s) hereby further agree to indemnify and save CLICKNPAY, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Web Site. User(s) hereby further agree that CLICKNPAY is not responsible and shall have no liability for any material posted by other User(s) or any other person, including defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with the User(s). CLICKNPAY reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by any User(s), in which event such User(s) shall cooperate with CLICKNPAY in asserting any available defences.

CLICKNPAY shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:

The use or the inability to use the Web Site;
Any defect in goods, samples, data, information or services purchased or obtained from a User(s) or a third-party service provider through the web site;
Violation of Third Party Rights or claims or demands that User(s) manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the web site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
Unauthorized access by third parties to data or private information of any User(s);
Statements or conduct of any User(s) of the web site; or
Any matters relating to Premium Services however arising, including negligence.

XIV. NOTICES
All notices or demands to or upon CLICKNPAY shall be effective if in writing and shall be deemed to be duly made when sent to CLICKNPAY to ClicknPay 39A & D, Sheraton House, Castle Park, Cambridge, CB3 0AX, United Kingdom or Click & Pay Investments Private Limited

Eastgate Centre, Robert Mugabe Rd, Harare 3rd Floor, Bluebridge, Harare, Zimbabwe, or ClicknPay 6054 Sibweni Road, Northmead Lusaka, Zambia or addresses displayed under https://www.clicknpay.africa/contact.

All notices or demands to or upon a User(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) on the Web Site, or by posting such notice or demand on an area of the Web Site that is publicly accessible without a charge.

Notice to a User(s) shall be deemed to be received by such User(s) if and when Web Site is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User(s), or immediately upon Web Site’s posting such notice on an area of the Web Site that is publicly accessible without charge.

XV. GOVERNING LAW AND DISPUTE RESOLUTIONS
This Agreement and the Privacy Policy shall be governed in all respects by the laws of the United Kingdom and also of Zimbabwe, Botswana, or Zambia. CLICKNPAY considers itself and intends itself to be subject to the jurisdiction these countries only. The governing law shall depend on the location of the seller or event organiser registered on the ClicknPay platform.

XVI. MISCELLANEOUS

Headings for any section of the Agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
CLICKNPAY’s failure to enforce any right or failure to act with respect to any breach by a User(s) under the Agreement and/or Privacy Policy will not be deemed to be a CLICKNPAY’s waiver of that right or CLICKNPAY's waiver of the right to act with respect with subsequent or similar breaches.

CLICKNPAY shall have the right to assign its obligations and duties in this Agreement and in any other agreement relating CLICKNPAY’s Services to any person or entity
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions of the Agreement shall be enforced.
All calls to ClicknPay are completely confidential. However, Your call may be recorded to ensure quality of service. Further, for training purpose and to ensure excellent customer service, calls from ClicknPay may be monitored and recorded.
The Agreement and the Privacy Policy constitute the entire agreement between the User(s) and CLICKNPAY with respect to access to and use of the Web Site, superseding any prior written or oral agreements in relation to the same subject matter herein

XVII. TICKETING TERMS OF USE

You must be 18 years or older to make use of this website and the services, and by doing so you warrant that you are a major.
The general terms and conditions of the holder(s) of the event(s) and/or the organiser(s) of the event(s) ["promoter"], in addition to ClicknPay’s terms and conditions, apply.
These standard terms and conditions apply to all persons making use of the ClicknPay website and its services.
If you do not wish to abide by these terms and conditions, please do not make use of this website/services and do not accept them below.
ClicknPay acts as a ticketing agent only and does not attract any liability as a promoter to you, but simply offers the service of facilitating ticket sales on behalf of the promoter(s) of the event in respect of which you are purchasing ticket(s).
Tickets cancellations, refunds, exchanges and/or returns are dealt with in accordance with the promoter(s)'s terms and conditions.
ClicknPay accepts no liability whatsoever arising from the postponement or cancellation of the event and in that regard, any recourse you may have in law is only against the promoter, although we provide no representation or undertaking that the promoter will refund you.
Tickets are not replaceable due to damage, loss, theft or any other reason.
A ticket is void and all rights connected herewith nullified unless purchased from an authorised ClicknPay sales point or agent.
ClicknPay accepts no liability whatsoever arising from the postponement or cancellation of the event(s) and in that regard, any recourse you may have in law is only against the promoter(s), although we provide no representation or undertaking that the promoter(s) will refund you.
Right of admission to the event(s) is reserved by the promoter(s), and the promoter(s) has the right to alter the programme or the seating thereof.
Most venues have restricted items including but not limited to alcohol, weapons, cameras and glass bottles.
Tickets can be damaged by sunlight or heat.
You must separate tickets from one another prior to arriving at the venue. No duplicate tickets will be issued to replace lost or stolen tickets.
The first person to enter the venue with a printed e-ticket or other hard ticket is the only person admitted by the ticket. Therefore, do not share or duplicate the ticket, guard it like cash.
Any attempt to reproduce or duplicate the ticket will constitute fraud and will result in persecution in a court of law.
By using this website and subscribing to the services, you consent to your personal information being processed further and transmitted onwards by ClicknPay to the promoter of the event for which you have purchased a ticket(s), who may use this information for purposes of liaising with you regarding further offers, provide you with information and/or promotional material in accordance with its own terms and conditions.
ClicknPay acts merely as the custodian of your personal information on behalf of the promoter(s) which ClicknPay shall utilise purely for the purposes of ticket sales and providing you with its services.
ClicknPay will not pass on your personal information to any third party other than the promoter of the event for which you purchase a ticket(s).
ClicknPay may, from time to time send you advertising material and information, including but not limited to special offers by e-mail, via SMS, WAP Push, newsletters, telephonically, or through other promotional offers.
Opt-out Clause: If you do not wish to receive offers or information, whether from ClicknPay or the promoter(s), please notify us by sending an e-mail to comms@clicknpay.africa. Due to possible delays, you may still receive promotional material up to a month after your notification.

XVIII. PHARMACEUTICAL PRODUCT/SERVICE POLICIES
The Web Site does not facilitate the purchase of pharmaceutical products, and only advertises and/or showcases the pharmaceutical products posted by Users(s). User(s) involved in the purchase and supply of pharmaceutical products hereby agree to abide by and be compliant of any applicable laws, rules, regulations, notifications or orders issued by the Governments of the United Kingdom, Zimbabwe, Zambia, or Botswana -depending on where they signed up from.
CLICKNPAY shall not be responsible for any information, content or material in respect of or related to any pharmaceutical product posted, provided or displayed by User(s) on the Web Site. Accordingly, the User posting the content shall ensure that the content so posted does not violate any statue in the rules made thereunder including the Act(s) as referred above, so that no consequences of any nature could be attributed to CLICKNPAY in any manner whatsoever.

Users(s) hereby undertake that they shall solely be responsible and shall bear all the liabilities in respect of selling prescription medicines and/or drugs mentioned in any of the Schedules of the Drug Rules without a prescription issued by a registered medical practitioner and in accordance with the conditions laid down in such rules. In the event of breach of such condition, CLICKNPAY shall not be liable and responsible in any manner whatsoever.

Users(s) undertake and agree to indemnify and hold harmless CLICKNPAY and/or any of its affiliates, directors, officers, employees or representatives from and against any and all losses, liabilities, damages, claims, costs and expenses (including attorney’s fees and expenses, any third party claims), which CLICKNPAY may incur or suffer as a result of or in connection with any illegal sales of drugs and/or medicines.

CLICKNPAY does not offer any guarantees or warranties on the medicinal products or services displayed or listed on the Web Site and is not liable for any relevant transaction between the User(s), including transactions involving sale of any medicine(s) restricted and/or banned for sale by any governmental or any other regulatory authorities.

XIX. CUSTOMER RELATIONSHIP MANAGEMENT SERVICES
CUSTOMER RELATIONSHIP MANAGEMENT SERVICES:
The Customer relationship management service (“CRM Service”) offered by ClicknPay encompasses cloud-based software and applications accessible to Users for business use. Access to the CRM Service is facilitated through a unified user account which serves as the key to unlocking various services provided by ClicknPay.

Usage of CRM services
CRM services facilitate integration with a range of third-party applications (“Third-Party Applications”). You have the opportunity to integrate external Third-Party Applications with the CRM Service through the use of APIs, provided such applications allow such integration. Through the CRM Platform, Users are granted the capability to seamlessly create, edit, and share a diverse array of content and information.
Consent and Ownership of Content/Information
By opting to engage with the CRM Service, Users expressly represent and warrant that they possess the necessary consents, authorizations, or proprietary rights with respect to the content and information that they create, store, transmit, or share using the CRM Platform. Additionally, Users hereby confer upon ClicknPay the explicit and irrevocable permission to access, duplicate, disseminate, store, transmit, reformat, and publicly exhibit the aforementioned content and information. This permission is granted for the purpose of enabling the provision of CRM Services to Users.
Responsibility for Content and Information
Users acknowledge and accept that they retain sole and absolute responsibility for the integrity, legality, accuracy, and appropriateness of all content and information that is disseminated through CRM Services. While ClicknPay does not exercise editorial control over such content, Users acknowledge that any content deemed in violation of these terms or relevant laws may be subject to removal without prior notice.
Limitations
a) Prohibition of Transfer to Third Parties: Users are strictly prohibited from transferring, sublicensing, or assigning any of their rights, access, or entitlements related to the CRM Service to any third party without obtaining explicit prior written consent from ClicknPay.
b) Responsibility for System Impact: Users shall refrain from any actions or activities that could potentially lead to damage, overload, disablement, impairment, or any form of harm to ClicknPay’s servers, networks, computer systems, or operational resources.
c) Preservation of Service Integrity: Users acknowledge and agree that they shall not, directly or indirectly, undertake any attempts to disassemble, reverse engineer, decompile, or otherwise tamper with the underlying structure or components of the CRM Services.
d) Legally Compliant Use: Users shall not employ the CRM Service for any purpose that is illegal, prohibited by applicable laws or regulations, or inconsistent with ethical standards.

Indemnification
Users shall indemnify, defend, and hold harmless ClicknPay, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to their use of the CRM Service.

XIX. DELIVERY POLICY

What are my Shipping and Delivery Options?

We offer shipping and delivery at an equivalent of USD2 or GBP2 for all eligible destinations and products. Shipping is done by ClicknPay or Third-Party Service Providers. All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights, unless specifically noted. Estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms.

Do you Deliver Internationally?

We do not offer international shipping. The system is able to detect your location and the location of your supplier automatically and restrict accordingly. In the event that location detection fails, our customer care team will communicate with you within 2 days. The location factor does not apply to virtual or e-products like tickets and vouchers.

Are There Other Shipping Restrictions?

Where a customer selects a product that is outside of the supplier's country, we will confirm first before completing the order or payment and or reverse the payment if it had been completed due to location detection failure.

What Happens If My Order Is Delayed?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery. For EU and UK consumers this does not affect your statutory rights. For more information, please refer to our Terms

Questions About Returns?

If you have questions about returns, please review our Return and Refund Policy

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by:

Phone: +441223 370003, •263 242 703 960, •260 771 478 621

Email: info@clicknpay.africa

Online contact form: https://www.clicknpay.africa/contact

XX. RETURN AND REFUND POLICY

Your Order Cancellation Rights

You are entitled to cancel your order within 7 days without giving any reason for doing so, except in situations where the service date of the product/service has expired before lodging the query. For example, where an event ticket was intended for a date that has already passed, the cancellation will no longer be automatically approved.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@clicknpay.africa

We will reimburse you no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 days.
The Goods are in the original packaging.

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

Though we strive to understand our customer’s specific circumstances, we reserve the right to refuse returns of any merchandise that does not meet the above return conditions.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at any of the addresses given at https://www.clicknpay.africa/contact.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Ticket Return and Refund Policy

Tickets cancellations, refunds, exchanges and/or returns are dealt with in accordance with the seller/promoter(s)'s terms and conditions.
ClicknPay strives to ensure that all sellers of tickets abide by the laws of the country or jurisdiction they operate in.
ClicknPay accepts no liability whatsoever arising from the postponement or cancellation of the event and in that regard, any recourse you may have in law is only against the promoter/seller, although we provide no representation or undertaking that the promoter/seller will refund you.
Tickets are not replaceable due to damage, loss, theft or any other reason.
A ticket is void and all rights connected herewith nullified unless purchased from an authorised ClicknPay sales point or agent.
Right of admission to the event(s) is reserved by the promoter(s), and the promoter(s) has the right to alter the programme or the seating thereof.

XXI. PRIVACY POLICY

The Privacy Policy of www.clicknpay.africa (hereinafter referred to as “site ") detailed herein below governs the collection, possession, storage, handling and dealing of personal identifiable information/data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the site.

All the users must read and understand this Privacy Policy as it has been formulated to safeguard the user’s privacy. This Privacy Policy also outlines the ways the users can ensure protection of their personal identifiable information.

You must accept the contents of this Policy in order to use or continue using our site. This Privacy Policy detailed herein is also applicable to user of the site or mobile application through mobile or any other similar device.

Collection of Information
We confirm that we collect those information from you which is required to extend the services available on the site.

At the time of signing up and registration with the site, we collect user information including name, company name, email address, phone/mobile number, postal address and other business information which may also include business statutory details and tax registration numbers.
In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.
In relation to our paid services, we may collect personal information of a more sensitive nature which includes bank account numbers and related details to facilitate the sale or purchase of the services available on the site.
We also gathers and stores the user’s usage statistics such as IP addresses, pages viewed, user behaviour pattern, number of sessions and unique visitors, browsing activities, browser software operating system etc. for analysis, which helps us to provide improved experience and value added services to you.
Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.
User’s registration with us and providing information is intended for facilitating the users in its business.
We retains user provided Information for as long as the Information is required for the purpose of providing services to you or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.
In relation to provide additional services to our users we also let service providers, payment systems and data aggregators to collect or store your information specially to verify credit analysis and credit limits from time to time. These data points may be captured by regulated financial entities through secure integration from your desktop, mobile and other such devices by analyzing transactional SMS, installed app details, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, WIFI information etc.

User may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to customercare@clicknpay.africa. The requested changes may take reasonable time due to verification process and server cache policies. In case you would like to receive a copy of our information held by us for porting to another service, please contact us with your request at the email address above.

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.

Purpose And Usage of Information
The following are the purposes of collecting the Information:

For the verification of your identity, eligibility, registration and to provide customized services.
For facilitating the services offered/available on the site.
For advertising, marketing, displaying & publication.
For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
For generating business enquires and trade leads.
For sending communications, notifications, newsletters and customized mailers etc.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

Disclosure of Information
Information we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with

Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
Service provider including but not limited to payment, customer and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of user.
Business partners for sending their business offers to the users, which are owned and offered by them solely without involvement of the site.

Links to the websites of any of the above may be available on the site as a convenience to user(s) and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the present Privacy Policy will not apply to usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.

In relation to such disclosures, receiving parties have consented and confirmed that:

There shall be limited disclosure of any Information to its Directors, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose,
They shall keep the Information confidential and secure by using a reasonable degree of care, and
They shall not disclose any Information received by them further and must abide by the Privacy Policy of the site.

Please keep in mind that whenever a user post personal & business information online, the same becomes accessible to the public and the users may receive messages/emails from visitors of the site.

Reasonable Protection of Information

We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy and ensure proper use of information we receive.

These security measures are both electronic as well as physical but at the same time no data transmission over the Internet can be guaranteed to be 100% secure.

We strive to protect the User Information, although we cannot ensure the security of Information furnished/transmitted by the users to us.

We recommend you not to disclose password of your email address, online bank transaction and other important credentials to our employees / agents / affiliates/ personnel, as we do not ask for the same.

We recommend that registered users not to share their site’s account password and also to sign out of their account when they have completed their work. This is to ensure that others cannot access Information of the users and correspondence, if the user shares the computer with someone else or is using a computer in a public place

Cookies

We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information in respect to your use of the site and track your visits to third party websites.

We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.

Third parties whose products or services are accessible or advertised through the site, including social media sites, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and the practices followed by them. We do not control the practices of third parties and their privacy policies govern their interactions with you.

Data Collection Relating to Children

We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.

If we become aware that a person submitting personal information is under 18, we will delete the account and all related information as soon as possible. If you believe we might have any information from or about a child under 18 please contact us at customercare@clicknpay.africa.

Data Transfers

User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the country you reside in. By submitting your personal data, you agree to such transfers.

Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy. relevant, we will ensure appropriate contractual safeguards to ensure that your information is processed with the highest standards of transparency and fairness.

Questions
Please contact us regarding any questions, clarifications, or grievances. Please email us at customercare@clicknpay.africa.

Grievance Officer
In accordance with the applicable laws, the name and details of the Grievance officer are provided below:
Customer Care
Email Address: customercare@clicknpay.africa.

Changes in Privacy Policy

The policy may change from time to time, so users are requested to check it periodically.

Ticketing privacy policy

Any information collected by the ClicknPay website will only be used internally by ClicknPay and the promoter(s) of the event(s) that you buy tickets for. ClicknPay and promoter(s) will use your information to send you confirmation of your purchase(s) and information on the event(s) and to compile a generalised profile of the people attending the event(s).
ClicknPay shall not rent, sell or otherwise disclose your personal information to any third party other than the promoter(s) of the event(s) that you buy ticket(s) for without your consent, provided that, by utilising the ClicknPay website and/or subscribing to any services offered by ClicknPay and/or the promoter(s), you expressly consent to ClicknPay utilising your personal information for the purpose of providing the services and for billing and advertising purposes (unless you have opted out) and to other third parties where necessary, or to comply with any law or regulation, to prevent fraud or abuse, misuse or unauthorised use of the ClicknPay website and to protect ClicknPay's rights and those of its customers.
ClicknPay may use your personal information to personalise your profile on ClicknPay's internal system.
ClicknPay may receive information about you from reliable third parties and add it to its database purely for ticketing purposes. ClicknPay shall ensure that such third parties operate a similar ethical policy in relation to your privacy.
You may receive invitations to buy tickets for related events or other related products, but you may unsubscribe from these invitations at any time.